Welcome to New Braunfels Vision Center! NBVC is committed to providing quality vision care. Your vision is precious and we strive to preserve and enhance it.
Our staff try very hard to handle your needs in a courteous manner. The current health system has many areas where delays are inevitable (i.e. verifications, authorizations, etc). We understand that this can be very frustrating however we ask that you not take your frustrations out on our staff. Abusive behavoir or cursing when dealing with our staff will not be tolerated.
We require paperwork for all patients to ensure that we have the most accurate information on file. Please click the Patient Paperwork link to the left and fill out your patient registration paperwork. Once you are finished, please sign online and click Submit and it will be returned directly to us. No need to print or email back to us!
Please remember to bring your Driver’s License/Photo ID and your insurance card(s)!
Appointment reminders are sent as a courtesy by email so we must have an email address on file for a reminder to be sent. You are able to confirm your appointment from the email.
We understand that there are times that arise when you may miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel your appointment, you may be preventing another patient from getting much needed treatment. Thusly, the situation may arise where another patient fails to call and cancel their appointment and we are unable to schedule you a visit, due to a seemingly “full” schedule. If you are unable to keep your appointment, please notify us within 24 hours that you need to cancel or reschedule your appointment. If you fail to contact us, there will be a $50.00 fee charged to your account for each “No Show”. This will not be covered by your insurance.
If you haven’t already called to schedule your appointment, then please complete the appointment questionnaire below and we will call you to schedule your appointment. Please include the type of insurance you have and the reason for the requested visit (i.e. routine exam, medical related issue, etc).